Applebee's Consumer Complaints All Reviews

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Applebee's Reviews

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  • Terrible service at Applebee's



    On July 4, 2015 my family and I went to Applebee's on Elida Road in Lima, Ohio. Their were 6 adults and 5 hungry children. It took us 20 minutes to be seated and the restaurant wasn't very busy. The waitress gave us menu's to look over so we could order as soon as we were seated since we had to wait. After we were taken to our tables the waitress didn't show up for another 10 minutes to take our drink orders and took another 10 to bring them out. She sat the drinks on the table and left again without taking our food order. After another 15 minutes she returned to... More...
    (Restaurants, Fast Food, Coffee)
    bctgm815's Picture   bctgm815    0 Comments   Comments
  • Poor Service



    Ordered online, carside to go, at my local Greensboro, NC battleground location. A lady was helping the car beside me, and came over to help me. She said I don't have your order but I can take your form of payment and we can go from there. I handed her my debit card, she went inside and didn't come back out. About 15 minutes later, someone else came out, with my food, and called me Michael, clearly a woman, I corrected her, and she didn't apologize or try to say it correctly, her response was "oh", she handed me the receipt to sign and disappeared back into the... More...
    (Restaurants, Fast Food, Coffee)
    Moorefamily's Picture   Moorefamily    0 Comments   Comments
  • Applebee's



    My husband and I went to Applebee's in Prattville Alabama on 1/28/15 for a rare night out.The dinner was good. I ordered a Blondie for desert. The person that brought it out failed to tell me that it was EXTREMELY HOT.I reached for it and burned my thumb.She barely said she was sorry and kept walking. I called the manager over and told him what happened he said "gee sorry" and walked away. The only thing they did was take it off my bill. needless to say I won't be going back. More...
    (Restaurants, Fast Food, Coffee)
    starnauld's Picture   starnauld    0 Comments   Comments
  • Pittsfield, MA



    Service is very lacking with the take out staff. Tonight was not the first time. I ordered curbside. My husband got there at the specified time and sat and waited and waited. Finally he went in, told them we ordered curbside, and found that our meal was sitting at the register and the waitress just said she was in the back cooking. No, my apologies, etc.Needless to say, we he got home with dinner, it was lukewarm. Ordered take out approx.a month ago and when my husband got there the waitress said I never called in the order. I did. After about 10 mins. they found my order. He had to... More...
    (Restaurants, Fast Food, Coffee)
    Expectbetter's Picture   Expectbetter    0 Comments   Comments
  • applebee's bad food



    we spent today, my daughter's 4th birthday out and about, and decided to have lunch at applebee's, that was a mistake. The service was good, prompt and ready to give new refills as we needed, but the food, that was horrible. first issue was the grilled cheese sandwhich and tomato and basil soup, the grilled cheese was cold, and when was sent back because of that, rather than making a new one, which is what should have happened, it was reheated and sent back out. second was a goddess salad, which had pecans and blue cheese dressing, it was salty and uneatable. last was a club... More...
    (Restaurants, Fast Food, Coffee)
    aurenjean's Picture   aurenjean    0 Comments   Comments
  • exstremely bad service



    2/16/14 7pm sitting by the pickup door at the schererville , indiana store not only did we have wait along time for our meals for 5 of us the next table had two groups come before we got our food then the onion ring app turned out to be 4 ring on my dinner plate at an extra charge , and when asking for a refill on the coke we were given a to go box , we go there alot but now we may starting to look somewhere else More...
    (Restaurants, Fast Food, Coffee)
    roger1's Picture   roger1    0 Comments   Comments
  • poor service from employee's



    I had a server who would go to the bar and talk to a guy and flirt instead of wait on me. They were touching hands and caring on. Her name was Andrea and then she would go to the back to the to go area and start yelling at the employee's to get to work. She clearly has her position screwed up. She was horrible to the employee's that left crying and the customers could hear what was going on. Don't they have a back room to take them to instead of in the dining area? I have been in on several occasions and she is not a dedicated worker. The place is going down hill and I... More...
    (Restaurants, Fast Food, Coffee)
    bigletdown's Picture   bigletdown    0 Comments   Comments
  • Poor service



    I just paid $41.80 for a meal that might have been good if it had been served correctly. I don't demand perfect service. Adequate is just fine. I don't even mind really poor waiters as long as they seem to be trying their best. First of all, we, there were just two of us, did not get waited on for our drinks for about 15 minutes. Finally, we put our drink orders in, and my date's drink arrived first. Mine did not arrive for another 10 minutes. We were just about to walk out when the waitress brought my drink. We decided to be prepared to order when our waitress came back. We... More...
    (Restaurants, Fast Food, Coffee)
    shannon123's Picture   shannon123    0 Comments   Comments
  • Service and Food



    This evening we ate at Applebee's in North Little Rock, AR. We were seated, we had to wait 15 minutes before the waitress (Ashley B) took our drink order and appetizer order. This was approximately 4:30 p.m. (not busy). We waited 15 minutes for our drinks then another 15 minutes for our appetizer. When we finally got our appetizer our drinks were gone. We waited another 12 min. for refills. We ate our appetizer, cheese dip. We ran out of chips. Ashley B. asked if we wanted more chips, waited another 15 min. by that time the cheese dip was cold. Well we finally got our meal... More...
    (Restaurants, Fast Food, Coffee)
    SWoods6402's Picture   SWoods6402    1 Comments   Comments
  • bad service/dirty place



    Rombsfamily 07:45:59 PM Jun 28 2008 Report This! Well it was our favorite too in Corpus Christi TX and the food got bad and the wait staff were young giggly kids who some did not care to be there. The manager though liked the young crew. The place is dirty. Hubby walked off to the bathroom and slip on water on the floor next to the bar and the manager saw the whole thing. He said watch your step man and threw a yellow cone ontop of the spill, never cleaned it up. Then when he returned from the bathroom he went around the other way and slipped on another puddle of wet. Luckly he did not... More...
    (Restaurants, Fast Food, Coffee)
    charlene's Picture   charlene    2 Comments   Comments


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